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Contact update

From 1st April 2021, you can only get in touch with our Customer Support team via email and live chat. Our Medical and Safety teams will remain contactable via telephone on 0800 221 441. If your query is regarding supply of GSK products, please contact your wholesaler.

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Please click on the link below and fill in the enquiry form in order to be contacted by a suitable GSK contact.

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Please note that any personal information shared with GSK using our enquiry form will only be used to respond to your enquiry.

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Call us

For general enquiries, call us on one of the numbers below.

UK Pharma Medical & Safety: +44 (0)800 221 441

UK Consumer Healthcare: +44 (0)800 783 8881

Corporate Switchboard: +44 (0)20 8047 5000

Adverse events should be reported. Reporting forms and information can be found at https://yellowcard.mhra.gov.uk/ or search for MHRA Yellowcard in the Google Play or Apple App store. Adverse events should also be reported to GlaxoSmithKline on 0800 221 441.

GSK recognises that there may be circumstances when it is appropriate for healthcare professionals to give their patients investigational medicines to treat life threatening or seriously debilitating diseases/conditions where no satisfactory alternatives exist. Read our public policy for compassionate use.

GSK may monitor our technology tools and services (including email, phone, and other communications sent to and from GSK) to maintain the security of systems, and to protect our staff, customers and business partners from cyber threats and loss of information. Examples of these monitoring activities include checks for offensive materials, viruses and other malignant code, and unauthorized or unlawful activity.

You can learn about the information that we may process about you, and how we use your information by reading our Privacy policy.